Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24144
VM0024144Membermember24144@example.test · +601110024144 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
161
Current loyalty balance
Lifetime Spend
RM 202
Across 2 visits
Total Visits
2
Since 2026-05-12
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
161 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 5
Outlet purchase
2026-05-18 · Member activity · RM 92.25
App session
2026-05-06 · OPLUMO Outlet 5
Points credited
2026-04-24 · Member activity · RM 104.55
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 5
Outlet purchase
2026-03-31 · Member activity · RM 116.85
Points credited
2026-03-19 · OPLUMO Outlet 5
Outlet purchase
2026-03-07 · Member activity · RM 129.15