Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24138
VM0024138Silvermember24138@example.test · +601110024138 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,585
Current loyalty balance
Lifetime Spend
RM 1,982
Across 11 visits
Total Visits
11
Since 2026-04-10
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,585 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 16
Outlet purchase
2026-09-25 · Member activity · RM 123.75
App session
2026-09-13 · OPLUMO Outlet 16
Points credited
2026-09-01 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 16
Outlet purchase
2026-08-08 · Member activity · RM 156.75
Points credited
2026-07-27 · OPLUMO Outlet 16
Outlet purchase
2026-07-15 · Member activity · RM 173.25