Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02413
VM0002413Platinummember2413@example.test · +601110002413 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
6,447
Current loyalty balance
Lifetime Spend
RM 8,059
Across 39 visits
Total Visits
39
Since 2024-08-17
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 17
Outlet purchase
2026-06-20 · Member activity · RM 134.25
App session
2026-06-08 · OPLUMO Outlet 17
Points credited
2026-05-27 · Member activity · RM 152.15
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 17
Outlet purchase
2026-05-03 · Member activity · RM 170.05
Points credited
2026-04-21 · OPLUMO Outlet 17
Outlet purchase
2026-04-09 · Member activity · RM 187.95