Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 24128
VM0024128Goldmember24128@example.test · +601110024128 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
3,083
Current loyalty balance
Lifetime Spend
RM 3,855
Across 42 visits
Total Visits
42
Since 2024-08-20
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 6
Outlet purchase
2026-08-16 · Member activity · RM 85.50
App session
2026-08-04 · OPLUMO Outlet 6
Points credited
2026-07-23 · Member activity · RM 96.90
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 6
Outlet purchase
2026-06-29 · Member activity · RM 108.30
Points credited
2026-06-17 · OPLUMO Outlet 6
Outlet purchase
2026-06-05 · Member activity · RM 119.70