Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24120
VM0024120Membermember24120@example.test · +601110024120 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
422
Current loyalty balance
Lifetime Spend
RM 528
Across 10 visits
Total Visits
10
Since 2026-02-22
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
67d
2026-08-03
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
422 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 15
Outlet purchase
2026-07-22 · Member activity · RM 34.50
App session
2026-07-10 · OPLUMO Outlet 15
Points credited
2026-06-28 · Member activity · RM 39.10
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 15
Outlet purchase
2026-06-04 · Member activity · RM 43.70
Points credited
2026-05-23 · OPLUMO Outlet 15
Outlet purchase
2026-05-11 · Member activity · RM 48.30