Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24105
VM0024105Goldmember24105@example.test · +601110024105 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
3,131
Current loyalty balance
Lifetime Spend
RM 3,914
Across 31 visits
Total Visits
31
Since 2025-03-07
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,131 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 17
Outlet purchase
2026-08-17 · Member activity · RM 79.50
App session
2026-08-05 · OPLUMO Outlet 17
Points credited
2026-07-24 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 17
Outlet purchase
2026-06-30 · Member activity · RM 100.70
Points credited
2026-06-18 · OPLUMO Outlet 17
Outlet purchase
2026-06-06 · Member activity · RM 111.30