Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24103
VM0024103Silvermember24103@example.test · +601110024103 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,296
Current loyalty balance
Lifetime Spend
RM 1,621
Across 12 visits
Total Visits
12
Since 2026-03-11
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,296 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 15
Outlet purchase
2026-09-13 · Member activity · RM 91.50
App session
2026-09-01 · OPLUMO Outlet 15
Points credited
2026-08-20 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 15
Outlet purchase
2026-07-27 · Member activity · RM 115.90
Points credited
2026-07-15 · OPLUMO Outlet 15
Outlet purchase
2026-07-03 · Member activity · RM 128.10