Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24102
VM0024102Silvermember24102@example.test · +601110024102 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,432
Current loyalty balance
Lifetime Spend
RM 1,791
Across 22 visits
Total Visits
22
Since 2025-04-17
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,432 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 14
Outlet purchase
2026-04-18 · Member activity · RM 72.75
App session
2026-04-06 · OPLUMO Outlet 14
Points credited
2026-03-25 · Member activity · RM 82.45
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 14
Outlet purchase
2026-03-01 · Member activity · RM 92.15
Points credited
2026-02-17 · OPLUMO Outlet 14
Outlet purchase
2026-02-05 · Member activity · RM 101.85