Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24088
VM0024088Silvermember24088@example.test · +601110024088 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
1,503
Current loyalty balance
Lifetime Spend
RM 1,880
Across 36 visits
Total Visits
36
Since 2024-08-13
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,503 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 17
Outlet purchase
2026-04-23 · Member activity · RM 51.75
App session
2026-04-11 · OPLUMO Outlet 17
Points credited
2026-03-30 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 17
Outlet purchase
2026-03-06 · Member activity · RM 65.55
Points credited
2026-02-22 · OPLUMO Outlet 17
Outlet purchase
2026-02-10 · Member activity · RM 72.45