Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24084
VM0024084Membermember24084@example.test · +601110024084 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
729
Current loyalty balance
Lifetime Spend
RM 911
Across 5 visits
Total Visits
5
Since 2026-02-18
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
729 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 13
Outlet purchase
2026-04-19 · Member activity · RM 113.25
App session
2026-04-07 · OPLUMO Outlet 13
Points credited
2026-03-26 · Member activity · RM 128.35
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 13
Outlet purchase
2026-03-02 · Member activity · RM 143.45
Points credited
2026-02-18 · OPLUMO Outlet 13
Outlet purchase
2026-02-06 · Member activity · RM 158.55