Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24077
VM0024077Silvermember24077@example.test · +601110024077 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,307
Current loyalty balance
Lifetime Spend
RM 2,885
Across 22 visits
Total Visits
22
Since 2025-09-24
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,307 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 6
Outlet purchase
2026-09-25 · Member activity · RM 110.25
App session
2026-09-13 · OPLUMO Outlet 6
Points credited
2026-09-01 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 6
Outlet purchase
2026-08-08 · Member activity · RM 139.65
Points credited
2026-07-27 · OPLUMO Outlet 6
Outlet purchase
2026-07-15 · Member activity · RM 154.35