Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02406
VM0002406Silvermember2406@example.test · +601110002406 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
1,366
Current loyalty balance
Lifetime Spend
RM 1,708
Across 18 visits
Total Visits
18
Since 2025-11-17
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,366 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 10
Outlet purchase
2026-09-07 · Member activity · RM 81.75
App session
2026-08-26 · OPLUMO Outlet 10
Points credited
2026-08-14 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 10
Outlet purchase
2026-07-21 · Member activity · RM 103.55
Points credited
2026-07-09 · OPLUMO Outlet 10
Outlet purchase
2026-06-27 · Member activity · RM 114.45