Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 24026
VM0024026Silvermember24026@example.test · +601110024026 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,263
Current loyalty balance
Lifetime Spend
RM 1,580
Across 21 visits
Total Visits
21
Since 2025-06-14
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,263 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 6
Outlet purchase
2026-05-28 · Member activity · RM 74.25
App session
2026-05-16 · OPLUMO Outlet 6
Points credited
2026-05-04 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 6
Outlet purchase
2026-04-10 · Member activity · RM 94.05
Points credited
2026-03-29 · OPLUMO Outlet 6
Outlet purchase
2026-03-17 · Member activity · RM 103.95