Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 24013
VM0024013Silvermember24013@example.test · +601110024013 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,543
Current loyalty balance
Lifetime Spend
RM 1,930
Across 38 visits
Total Visits
38
Since 2024-12-02
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,543 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 10
Outlet purchase
2026-09-17 · Member activity · RM 33.00
App session
2026-09-05 · OPLUMO Outlet 10
Points credited
2026-08-24 · Member activity · RM 37.40
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 10
Outlet purchase
2026-07-31 · Member activity · RM 41.80
Points credited
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 46.20