Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24009
VM0024009Membermember24009@example.test · +601110024009 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
464
Current loyalty balance
Lifetime Spend
RM 580
Across 10 visits
Total Visits
10
Since 2026-03-22
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
464 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 6
Outlet purchase
2026-08-19 · Member activity · RM 55.50
App session
2026-08-07 · OPLUMO Outlet 6
Points credited
2026-07-26 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 6
Outlet purchase
2026-07-02 · Member activity · RM 70.30
Points credited
2026-06-20 · OPLUMO Outlet 6
Outlet purchase
2026-06-08 · Member activity · RM 77.70