Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24005
VM0024005Membermember24005@example.test · +601110024005 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
178
Current loyalty balance
Lifetime Spend
RM 224
Across 4 visits
Total Visits
4
Since 2026-07-09
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
178 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 2
Outlet purchase
2026-08-20 · Member activity · RM 52.50
App session
2026-08-08 · OPLUMO Outlet 2
Points credited
2026-07-27 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 2
Outlet purchase
2026-07-03 · Member activity · RM 66.50
Points credited
2026-06-21 · OPLUMO Outlet 2
Outlet purchase
2026-06-09 · Member activity · RM 73.50