Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 24003
VM0024003Membermember24003@example.test · +601110024003 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
481
Current loyalty balance
Lifetime Spend
RM 601
Across 9 visits
Total Visits
9
Since 2025-12-06
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
481 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 17
Outlet purchase
2026-04-17 · Member activity · RM 57.00
App session
2026-04-05 · OPLUMO Outlet 17
Points credited
2026-03-24 · Member activity · RM 64.60
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 17
Outlet purchase
2026-02-28 · Member activity · RM 72.20
Points credited
2026-02-16 · OPLUMO Outlet 17
Outlet purchase
2026-02-04 · Member activity · RM 79.80