Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23986
VM0023986Membermember23986@example.test · +601110023986 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
544
Current loyalty balance
Lifetime Spend
RM 680
Across 9 visits
Total Visits
9
Since 2026-03-06
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
73d
2026-07-28
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
544 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 17
Outlet purchase
2026-07-16 · Member activity · RM 48.75
App session
2026-07-04 · OPLUMO Outlet 17
Points credited
2026-06-22 · Member activity · RM 55.25
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 17
Outlet purchase
2026-05-29 · Member activity · RM 61.75
Points credited
2026-05-17 · OPLUMO Outlet 17
Outlet purchase
2026-05-05 · Member activity · RM 68.25