Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23976
VM0023976Silvermember23976@example.test · +601110023976 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,235
Current loyalty balance
Lifetime Spend
RM 1,544
Across 9 visits
Total Visits
9
Since 2026-04-09
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 7
Outlet purchase
2026-08-19 · Member activity · RM 114.00
App session
2026-08-07 · OPLUMO Outlet 7
Points credited
2026-07-26 · Member activity · RM 129.20
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 144.40
Points credited
2026-06-20 · OPLUMO Outlet 7
Outlet purchase
2026-06-08 · Member activity · RM 159.60