Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23973
VM0023973Silvermember23973@example.test · +601110023973 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,075
Current loyalty balance
Lifetime Spend
RM 1,344
Across 23 visits
Total Visits
23
Since 2025-08-20
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,075 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 4
Outlet purchase
2026-09-08 · Member activity · RM 41.25
App session
2026-08-27 · OPLUMO Outlet 4
Points credited
2026-08-15 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 4
Outlet purchase
2026-07-22 · Member activity · RM 52.25
Points credited
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 57.75