Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23968
VM0023968Silvermember23968@example.test · +601110023968 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
2,032
Current loyalty balance
Lifetime Spend
RM 2,541
Across 24 visits
Total Visits
24
Since 2025-08-13
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,032 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 16
Outlet purchase
2026-09-19 · Member activity · RM 100.50
App session
2026-09-07 · OPLUMO Outlet 16
Points credited
2026-08-26 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 16
Outlet purchase
2026-08-02 · Member activity · RM 127.30
Points credited
2026-07-21 · OPLUMO Outlet 16
Outlet purchase
2026-07-09 · Member activity · RM 140.70