Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23956
VM0023956Platinummember23956@example.test · +601110023956 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,379
Current loyalty balance
Lifetime Spend
RM 7,975
Across 40 visits
Total Visits
40
Since 2024-09-30
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,379 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 4
Outlet purchase
2026-08-21 · Member activity · RM 132.00
App session
2026-08-09 · OPLUMO Outlet 4
Points credited
2026-07-28 · Member activity · RM 149.60
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 4
Outlet purchase
2026-07-04 · Member activity · RM 167.20
Points credited
2026-06-22 · OPLUMO Outlet 4
Outlet purchase
2026-06-10 · Member activity · RM 184.80