Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23941
VM0023941Goldmember23941@example.test · +601110023941 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,982
Current loyalty balance
Lifetime Spend
RM 4,978
Across 39 visits
Total Visits
39
Since 2024-06-18
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,982 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 6
Outlet purchase
2026-04-21 · Member activity · RM 90.75
App session
2026-04-09 · OPLUMO Outlet 6
Points credited
2026-03-28 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 6
Outlet purchase
2026-03-04 · Member activity · RM 114.95
Points credited
2026-02-20 · OPLUMO Outlet 6
Outlet purchase
2026-02-08 · Member activity · RM 127.05