Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23934
VM0023934Goldmember23934@example.test · +601110023934 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
3,310
Current loyalty balance
Lifetime Spend
RM 4,138
Across 36 visits
Total Visits
36
Since 2024-07-26
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,310 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 16
Outlet purchase
2026-04-05 · Member activity · RM 72.75
App session
2026-03-24 · OPLUMO Outlet 16
Points credited
2026-03-12 · Member activity · RM 82.45
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 16
Outlet purchase
2026-02-16 · Member activity · RM 92.15
Points credited
2026-02-04 · OPLUMO Outlet 16
Outlet purchase
2026-01-23 · Member activity · RM 101.85