Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02393
VM0002393Membermember2393@example.test · +601110002393 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted Out
Points Balance
293
Current loyalty balance
Lifetime Spend
RM 367
Across 11 visits
Total Visits
11
Since 2025-12-24
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
293 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 14
Outlet purchase
2026-06-10 · Member activity · RM 21.75
App session
2026-05-29 · OPLUMO Outlet 14
Points credited
2026-05-17 · Member activity · RM 24.65
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 14
Outlet purchase
2026-04-23 · Member activity · RM 27.55
Points credited
2026-04-11 · OPLUMO Outlet 14
Outlet purchase
2026-03-30 · Member activity · RM 30.45