Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23929
VM0023929Silvermember23929@example.test · +601110023929 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,488
Current loyalty balance
Lifetime Spend
RM 1,861
Across 12 visits
Total Visits
12
Since 2026-02-12
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,488 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 11
Outlet purchase
2026-08-17 · Member activity · RM 108.75
App session
2026-08-05 · OPLUMO Outlet 11
Points credited
2026-07-24 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 137.75
Points credited
2026-06-18 · OPLUMO Outlet 11
Outlet purchase
2026-06-06 · Member activity · RM 152.25