Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23922
VM0023922Goldmember23922@example.test · +601110023922 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,285
Current loyalty balance
Lifetime Spend
RM 4,107
Across 41 visits
Total Visits
41
Since 2024-09-15
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,285 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 4
Outlet purchase
2026-08-24 · Member activity · RM 65.25
App session
2026-08-12 · OPLUMO Outlet 4
Points credited
2026-07-31 · Member activity · RM 73.95
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 82.65
Points credited
2026-06-25 · OPLUMO Outlet 4
Outlet purchase
2026-06-13 · Member activity · RM 91.35