Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23913
VM0023913Goldmember23913@example.test · +601110023913 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
4,556
Current loyalty balance
Lifetime Spend
RM 5,695
Across 39 visits
Total Visits
39
Since 2024-06-02
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,556 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 12
Outlet purchase
2026-04-05 · Member activity · RM 110.25
App session
2026-03-24 · OPLUMO Outlet 12
Points credited
2026-03-12 · Member activity · RM 124.95
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 12
Outlet purchase
2026-02-16 · Member activity · RM 139.65
Points credited
2026-02-04 · OPLUMO Outlet 12
Outlet purchase
2026-01-23 · Member activity · RM 154.35