Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23905
VM0023905Membermember23905@example.test · +601110023905 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
363
Current loyalty balance
Lifetime Spend
RM 454
Across 4 visits
Total Visits
4
Since 2026-05-19
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
89d
2026-07-12
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 4
Outlet purchase
2026-06-30 · Member activity · RM 102.75
App session
2026-06-18 · OPLUMO Outlet 4
Points credited
2026-06-06 · Member activity · RM 116.45
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 4
Outlet purchase
2026-05-13 · Member activity · RM 130.15
Points credited
2026-05-01 · OPLUMO Outlet 4
Outlet purchase
2026-04-19 · Member activity · RM 143.85