Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23893
VM0023893Platinummember23893@example.test · +601110023893 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,317
Current loyalty balance
Lifetime Spend
RM 6,647
Across 31 visits
Total Visits
31
Since 2024-12-20
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 9
Outlet purchase
2026-06-01 · Member activity · RM 134.25
App session
2026-05-20 · OPLUMO Outlet 9
Points credited
2026-05-08 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 9
Outlet purchase
2026-04-14 · Member activity · RM 170.05
Points credited
2026-04-02 · OPLUMO Outlet 9
Outlet purchase
2026-03-21 · Member activity · RM 187.95