Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23880
VM0023880Goldmember23880@example.test · +601110023880 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
3,022
Current loyalty balance
Lifetime Spend
RM 3,778
Across 38 visits
Total Visits
38
Since 2024-07-10
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
155d
2026-05-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,022 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 13
Outlet purchase
2026-04-25 · Member activity · RM 98.25
App session
2026-04-13 · OPLUMO Outlet 13
Points credited
2026-04-01 · Member activity · RM 111.35
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 13
Outlet purchase
2026-03-08 · Member activity · RM 124.45
Points credited
2026-02-24 · OPLUMO Outlet 13
Outlet purchase
2026-02-12 · Member activity · RM 137.55