Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23874
VM0023874Silvermember23874@example.test · +601110023874 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,669
Current loyalty balance
Lifetime Spend
RM 2,087
Across 24 visits
Total Visits
24
Since 2025-07-13
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,669 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 7
Outlet purchase
2026-08-19 · Member activity · RM 72.75
App session
2026-08-07 · OPLUMO Outlet 7
Points credited
2026-07-26 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 92.15
Points credited
2026-06-20 · OPLUMO Outlet 7
Outlet purchase
2026-06-08 · Member activity · RM 101.85