Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02385
VM0002385Goldmember2385@example.test · +601110002385 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
2,468
Current loyalty balance
Lifetime Spend
RM 3,086
Across 22 visits
Total Visits
22
Since 2025-09-02
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,468 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 6
Outlet purchase
2026-09-03 · Member activity · RM 120.00
App session
2026-08-22 · OPLUMO Outlet 6
Points credited
2026-08-10 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 152.00
Points credited
2026-07-05 · OPLUMO Outlet 6
Outlet purchase
2026-06-23 · Member activity · RM 168.00