Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23844
VM0023844Membermember23844@example.test · +601110023844 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
222
Current loyalty balance
Lifetime Spend
RM 278
Across 4 visits
Total Visits
4
Since 2026-07-06
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
222 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 11
Outlet purchase
2026-08-17 · Member activity · RM 56.25
App session
2026-08-05 · OPLUMO Outlet 11
Points credited
2026-07-24 · Member activity · RM 63.75
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 71.25
Points credited
2026-06-18 · OPLUMO Outlet 11
Outlet purchase
2026-06-06 · Member activity · RM 78.75