Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 23839
VM0023839Membermember23839@example.test · +601110023839 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
804
Current loyalty balance
Lifetime Spend
RM 1,005
Across 13 visits
Total Visits
13
Since 2026-02-19
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
804 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 6
Outlet purchase
2026-09-11 · Member activity · RM 54.00
App session
2026-08-30 · OPLUMO Outlet 6
Points credited
2026-08-18 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 6
Outlet purchase
2026-07-25 · Member activity · RM 68.40
Points credited
2026-07-13 · OPLUMO Outlet 6
Outlet purchase
2026-07-01 · Member activity · RM 75.60