Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23830
VM0023830Silvermember23830@example.test · +601110023830 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,228
Current loyalty balance
Lifetime Spend
RM 2,785
Across 31 visits
Total Visits
31
Since 2024-10-22
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 14
Outlet purchase
2026-04-03 · Member activity · RM 85.50
App session
2026-03-22 · OPLUMO Outlet 14
Points credited
2026-03-10 · Member activity · RM 96.90
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 14
Outlet purchase
2026-02-14 · Member activity · RM 108.30
Points credited
2026-02-02 · OPLUMO Outlet 14
Outlet purchase
2026-01-21 · Member activity · RM 119.70