Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02382
VM0002382Silvermember2382@example.test · +601110002382 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
1,511
Current loyalty balance
Lifetime Spend
RM 1,890
Across 40 visits
Total Visits
40
Since 2024-06-15
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,511 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 3
Outlet purchase
2026-05-06 · Member activity · RM 46.50
App session
2026-04-24 · OPLUMO Outlet 3
Points credited
2026-04-12 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 3
Outlet purchase
2026-03-19 · Member activity · RM 58.90
Points credited
2026-03-07 · OPLUMO Outlet 3
Outlet purchase
2026-02-23 · Member activity · RM 65.10