Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 23811
VM0023811Silvermember23811@example.test · +601110023811 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
1,968
Current loyalty balance
Lifetime Spend
RM 2,461
Across 33 visits
Total Visits
33
Since 2025-02-28
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,968 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 12
Outlet purchase
2026-09-15 · Member activity · RM 66.75
App session
2026-09-03 · OPLUMO Outlet 12
Points credited
2026-08-22 · Member activity · RM 75.65
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 12
Outlet purchase
2026-07-29 · Member activity · RM 84.55
Points credited
2026-07-17 · OPLUMO Outlet 12
Outlet purchase
2026-07-05 · Member activity · RM 93.45