Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 23804
VM0023804Membermember23804@example.test · +601110023804 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
69
Current loyalty balance
Lifetime Spend
RM 87
Across 1 visits
Total Visits
1
Since 2026-06-06
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
69 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 5
Outlet purchase
2026-06-12 · Member activity · RM 63.00
App session
2026-05-31 · OPLUMO Outlet 5
Points credited
2026-05-19 · Member activity · RM 71.40
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 5
Outlet purchase
2026-04-25 · Member activity · RM 79.80
Points credited
2026-04-13 · OPLUMO Outlet 5
Outlet purchase
2026-04-01 · Member activity · RM 88.20