Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23790
VM0023790Goldmember23790@example.test · +601110023790 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted Out
Points Balance
4,723
Current loyalty balance
Lifetime Spend
RM 5,904
Across 44 visits
Total Visits
44
Since 2024-07-24
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,723 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 8
Outlet purchase
2026-08-25 · Member activity · RM 106.50
App session
2026-08-13 · OPLUMO Outlet 8
Points credited
2026-08-01 · Member activity · RM 120.70
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 8
Outlet purchase
2026-07-08 · Member activity · RM 134.90
Points credited
2026-06-26 · OPLUMO Outlet 8
Outlet purchase
2026-06-14 · Member activity · RM 149.10