Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 23780
VM0023780Membermember23780@example.test · +601110023780 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
917
Current loyalty balance
Lifetime Spend
RM 1,146
Across 9 visits
Total Visits
9
Since 2026-04-29
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
917 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 15
Outlet purchase
2026-09-08 · Member activity · RM 85.50
App session
2026-08-27 · OPLUMO Outlet 15
Points credited
2026-08-15 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 15
Outlet purchase
2026-07-22 · Member activity · RM 108.30
Points credited
2026-07-10 · OPLUMO Outlet 15
Outlet purchase
2026-06-28 · Member activity · RM 119.70