Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02378
VM0002378Goldmember2378@example.test · +601110002378 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,651
Current loyalty balance
Lifetime Spend
RM 3,314
Across 25 visits
Total Visits
25
Since 2025-07-10
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,651 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 16
Outlet purchase
2026-09-03 · Member activity · RM 87.00
App session
2026-08-22 · OPLUMO Outlet 16
Points credited
2026-08-10 · Member activity · RM 98.60
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 110.20
Points credited
2026-07-05 · OPLUMO Outlet 16
Outlet purchase
2026-06-23 · Member activity · RM 121.80