Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23778
VM0023778Membermember23778@example.test · +601110023778 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted Out
Points Balance
884
Current loyalty balance
Lifetime Spend
RM 1,105
Across 9 visits
Total Visits
9
Since 2026-01-10
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
884 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 13
Outlet purchase
2026-05-22 · Member activity · RM 113.25
App session
2026-05-10 · OPLUMO Outlet 13
Points credited
2026-04-28 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 143.45
Points credited
2026-03-23 · OPLUMO Outlet 13
Outlet purchase
2026-03-11 · Member activity · RM 158.55