Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23770
VM0023770Membermember23770@example.test · +601110023770 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
776
Current loyalty balance
Lifetime Spend
RM 971
Across 13 visits
Total Visits
13
Since 2025-11-18
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
776 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 5
Outlet purchase
2026-06-10 · Member activity · RM 52.50
App session
2026-05-29 · OPLUMO Outlet 5
Points credited
2026-05-17 · Member activity · RM 59.50
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 5
Outlet purchase
2026-04-23 · Member activity · RM 66.50
Points credited
2026-04-11 · OPLUMO Outlet 5
Outlet purchase
2026-03-30 · Member activity · RM 73.50