Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23769
VM0023769Silvermember23769@example.test · +601110023769 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,208
Current loyalty balance
Lifetime Spend
RM 1,510
Across 27 visits
Total Visits
27
Since 2025-02-16
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,208 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 4
Outlet purchase
2026-05-18 · Member activity · RM 40.50
App session
2026-05-06 · OPLUMO Outlet 4
Points credited
2026-04-24 · Member activity · RM 45.90
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 4
Outlet purchase
2026-03-31 · Member activity · RM 51.30
Points credited
2026-03-19 · OPLUMO Outlet 4
Outlet purchase
2026-03-07 · Member activity · RM 56.70