Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02376
VM0002376Goldmember2376@example.test · +601110002376 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
3,579
Current loyalty balance
Lifetime Spend
RM 4,475
Across 42 visits
Total Visits
42
Since 2024-04-21
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,579 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 14
Outlet purchase
2026-04-17 · Member activity · RM 68.25
App session
2026-04-05 · OPLUMO Outlet 14
Points credited
2026-03-24 · Member activity · RM 77.35
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 14
Outlet purchase
2026-02-28 · Member activity · RM 86.45
Points credited
2026-02-16 · OPLUMO Outlet 14
Outlet purchase
2026-02-04 · Member activity · RM 95.55