Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23758
VM0023758Membermember23758@example.test · +601110023758 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
852
Current loyalty balance
Lifetime Spend
RM 1,066
Across 11 visits
Total Visits
11
Since 2025-12-31
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
852 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 10
Outlet purchase
2026-06-17 · Member activity · RM 86.25
App session
2026-06-05 · OPLUMO Outlet 10
Points credited
2026-05-24 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 10
Outlet purchase
2026-04-30 · Member activity · RM 109.25
Points credited
2026-04-18 · OPLUMO Outlet 10
Outlet purchase
2026-04-06 · Member activity · RM 120.75