Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23757
VM0023757Platinummember23757@example.test · +601110023757 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,418
Current loyalty balance
Lifetime Spend
RM 6,774
Across 42 visits
Total Visits
42
Since 2024-04-12
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,418 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 9
Outlet purchase
2026-04-08 · Member activity · RM 105.75
App session
2026-03-27 · OPLUMO Outlet 9
Points credited
2026-03-15 · Member activity · RM 119.85
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 9
Outlet purchase
2026-02-19 · Member activity · RM 133.95
Points credited
2026-02-07 · OPLUMO Outlet 9
Outlet purchase
2026-01-26 · Member activity · RM 148.05