Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 23755
VM0023755Membermember23755@example.test · +601110023755 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
45
Current loyalty balance
Lifetime Spend
RM 57
Across 1 visits
Total Visits
1
Since 2026-06-28
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
85d
2026-07-16
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
45 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 42.00
App session
2026-06-22 · OPLUMO Outlet 7
Points credited
2026-06-10 · Member activity · RM 47.60
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 7
Outlet purchase
2026-05-17 · Member activity · RM 53.20
Points credited
2026-05-05 · OPLUMO Outlet 7
Outlet purchase
2026-04-23 · Member activity · RM 58.80