Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23754
VM0023754Silvermember23754@example.test · +601110023754 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,214
Current loyalty balance
Lifetime Spend
RM 2,768
Across 44 visits
Total Visits
44
Since 2024-03-28
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,214 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 6
Outlet purchase
2026-04-29 · Member activity · RM 58.50
App session
2026-04-17 · OPLUMO Outlet 6
Points credited
2026-04-05 · Member activity · RM 66.30
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 6
Outlet purchase
2026-03-12 · Member activity · RM 74.10
Points credited
2026-02-28 · OPLUMO Outlet 6
Outlet purchase
2026-02-16 · Member activity · RM 81.90